CWS Admin logs
into the
account
ENTER FLOW
CWS Admin goes to the 'Add user' section
CWS Admin enters the email id of the user
Is the email id in correct
format?
Is the email id already
registered with CWS?
CWS Admin sees an error message
CWS Admin sees a message stating that the id already registered with CWS
NO
YES
YES
CWS Admin fills in the user details
NO
First name
Last name
Job title
Phone
EXIT FLOW
CWS Admin sees that 'Guest' role is assigned to the user as default
System sends a cert pickup emil to the user
The user(s) get a
cert pick up email.
CWS Admin sees a confirmation
message
Time
goes by
CWS Admin provides account level access
Is the new user going to
be a CWS Admin
YES
CWS Admin selects products(s)
NO
Does the CWS admin
want to assign a new
role to the user?
CWS Admin selects a different role for the user
YES
CWS Admin provides a challenge phrase
NO
CWS Admin submits the request
Any admin is able to add a new user at an equal role or below.
CWS Admin logs
into the
account
ENTER FLOW
CWS Admin goes to the 'Users' sectiom
CWS Admin sees a list of all the users in the account
CWS Admin selects a user
Does the CWS Admin want to modify the user details
CWS Admin sees the user details
• First name
• Last name
• Email id
• Secondary email id
• Phone
• Secondary phone
• Products
• Role (User group)
• Permissions
EXIT FLOW
CWS Admin modifies the details
CWS admin can edit the following details
• First name
• Last name
• Job title
• Secondary email
• Phone
• Secondary phone
• Products
• Role (User group)
YES
NO
CWS Admin sees a confirmation
message
The user gets a
notification regading the update
Time
goes by
Applicable to all users in the account including himself.
